FAQ

Questions
answered.

Everything you need to know about working with a public adjuster and what to expect from the claims recovery process.

Not sure if your damage qualifies?

Answer 4 quick questions and we'll tell you in under a minute.

Does My Damage Qualify?

A Public Adjuster is a licensed professional who works exclusively for policyholders — not insurance companies — to help navigate and maximize insurance claims. We review, document, and negotiate on your behalf to ensure you receive the full settlement you're entitled to under your policy.

Insurance companies have their own adjusters whose job is to minimize payouts. Clarion Claims Group levels the playing field. With over 15 years of experience and a proven track record of reversing denials and recovering underpaid claims, we fight exclusively for you. According to the Insurance Research Council, homeowners who work with a public adjuster recover an average of 3× more than those who handle claims alone.

We work on a contingency basis — meaning we only get paid if you do. There are absolutely no upfront costs or hidden fees. Our fee is a percentage of the final settlement amount, so we're incentivized to maximize your recovery. If we don't recover anything, you don't owe us anything.

That's our specialty. A denial is not the final word. We review your claim, your policy, and the denial letter to identify grounds for an appeal. We've successfully reversed hundreds of denied claims by building airtight documentation, leveraging our knowledge of policy language, and negotiating directly with insurers.

Every claim is different. Some straightforward claims resolve in a few weeks; more complex cases involving extensive damage or stubborn insurers can take several months. What we can promise is that we'll keep you informed every step of the way and work as efficiently as possible to get you your settlement.

We primarily handle storm-related damage including hail, wind, tornado, and fallen tree damage. If you're unsure whether your specific situation qualifies, reach out for a free review — we'll tell you honestly whether we can help.

We are currently licensed in Minnesota, Michigan, Kentucky, Georgia, Nebraska, Missouri, Colorado, Connecticut, Wisconsin, North Carolina, and Iowa. If you're outside these states, contact us and we'll let you know about our availability.

You don't have to be, though we recommend it so you can point out any concerns or areas you want us to specifically document. We'll work around your schedule to make the process as convenient as possible.

No — it's your legal right to hire a public adjuster, and insurers are required to work with us. Our involvement simply levels the playing field and ensures the claims process is conducted fairly and in accordance with your policy terms.

We offer a 24-hour response guarantee on all inquiries — we will contact you within one business day of your submission, guaranteed. Beyond that, we operate on a strict no-win, no-fee basis. You never pay us anything unless we successfully recover money for you. There are no retainers, no hourly rates, and no hidden charges. Our fee is a percentage of the final settlement, so our interests are completely aligned with yours.

Still have questions?

Reach out directly — we're happy to walk through your specific situation before you commit to anything. No obligation.

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